Our mission is to provide consistent, compassionate care for our clients by elevating and enriching their health and well-being while maintaining their dignity.
HosPall Private Homecare Inc. is a leading home care provider in King Township and surrounding areas. Our focus is to provide our clients with compassionate and high-quality home care services. Our team of experienced caregivers is committed to delivering personalized care that meets the unique needs of each individual. We are proud to be a member of Home Care Ontario, King Chamber of Commerce and Certified Aged Friendly Business, Ontario Home Care Association, and Accreditation Canada accredits us. We believe everyone deserves access to quality home care and are committed to making this possible for all who need it.
Michelle Frauley is a highly experienced nurse and Certified Professional Consultant on Aging (CPCA) who has dedicated over three decades to providing quality healthcare. Apart from doing a Certified Professional Consultant on Aging CPCA, She has worked in various settings, including family medicine, palliative and end-of-life care, women’s health, complex long-term care, operating room, and community nursing. Michelle’s experience has taught her that providing quality healthcare is built from a foundation of care and compassion.
She is committed and caring, someone whose attention to detail fuels her passion and success. In 2016, she received an award from the International Nurses Association as a Worldwide Leader in Healthcare for her overall achievements with HosPall and her prior position at King City Medical Associates. Clients/families highly respect Michelle, and colleagues have nominated three times for the Toronto Star Florence Nightingale Award for Ontario nurses.
Michelle loves living and working in King Township. She finds contentment in the relationships she has built and the ability to nurse in ways she could have never imagined. She is the Vice President of the King Chamber of Commerce and Certified Aged Friendly Business , a member of the Aurora Chamber of Commerce and the Ontario Chamber of Commerce, and voted 2022 Citizen of the Year- Township of King. Michelle loves to help support our local businesses by shopping and dining in King Township. Michelle and her business offer ongoing support to King City Food Bank and looks forward to getting involved in other local charities.
Michelle founded HosPall Private Homecare in 2013 with the belief that she could lead an amazing group of caregivers in building something remarkable for residents of King and surrounding areas. HosPall is a member of Home Care Ontario, King Chamber of Commerce and Ontario Home Care Association and Accreditation Canada. HosPall is also a registered Age-Friendly Business.
Michelle is a Certified Professional Consultant on Aging (CPCA) and has experience showing that interactive caregiving is a method of caring for seniors that promotes physical, mental, social, and emotional well-being.
Her group of caregivers share HosPall’s vision and mission. They believe trust and compassion are integral components in hiring a care provider. The HosPall team she has built provides caring, dependable assistance and reliability 24 hours a day. Their objective never changes, providing the highest degree of care to all patients and the utmost focus on the quality of life for all. Michelle loves to travel with her husband, Bruce, and family and friends in her spare time. Michelle has a passion for helping in the community when needed and abroad communities when she travels. Michelle also loves to boat and enjoys nice wine and great food with family and friends. Michelle truly believes that life is a gift!
Bruce is a graduate of Cornell University with a degree in Business Management and Marketing.
Bruce joined HosPall after spending the last three decades in various sales and marketing roles, honing skills that provide him with the expertise necessary to support and guide our team.
As Director of Operations, Bruce oversees the organization’s daily business activities. In this role, he is responsible for managing human resources, developing and implementing operational plans and ensuring that procedures are followed.
Additionally, Bruce regularly evaluates daily operations and organizational efficiency and makes necessary changes to maximize staff and company productivity.
Bruce enjoys sports, boating, and travel along with a passion to help others in the community.
Erwin Delemos has been a Registered Nurse for two decades. Before becoming a nurse, he built his experience as a live-in personal support worker. His nursing experience has primarily been in family medicine, palliative, and long-term complex care. Erwin was also part of a critical care team, where he gained experience as a flight nurse caring for critically ill patients in an unstable environment.
We are fortunate to have had Erwin as the Senior Homecare Manager for HosPall since 2014. Erwin is passionate about helping others and making a difference in our clients’ lives. Erwin’s other passions include travelling and spending time with his family.
Juliana Machado graduated as a Registered Nurse in 2006 in Brazil, post-graduate in Emergency and ICU, and MBA in Hospital Management. Juliana moved to Canada in 2018 and had the opportunity to join the Hospall team as a Personal Support Worker and was promoted to Homecare Manager in 2022. Juliana states:" nursing is the science of knowing how to care, advocate and have therapeutic relationships with her clients. families and team members." In her spare time Juliana loves to spend time outdoors with her daughter.
Our mission is to provide consistent, compassionate care for our clients by elevating and enriching their health and well-being while maintaining their dignity.
We strive always to provide the highest quality of personalized private care for our clients and their family members in the comfort of their homes. We strive to help our clients lead safe, balanced lives and create peace of mind.
We encourage our clients to be physically, mentally, socially, and emotionally engaged. We believe we can help individuals retain better cognitive function, maintain better health, and live independently longer within their homes.
Our values serve as a compass for our actions and reflect how we interact with our clients, keeping them at the center of what we do. These values differentiate Hospall from other homecare providers. We believe in:
At Hospall, we believe integrity is represented by honesty, sincerity, and strong ethics. Our word is our promise, and our goal is to earn and maintain your trust. Our team is comprised of dedicated, caring individuals that want the best for our clients. We will ensure consistency of caregivers and continuity of care for each of our clients, understanding that adjusting to change is difficult for some.
We strive to maintain open lines of communication with family, doctors, and friends. We believe that this is an integral part of building and maintaining trust, and ensures our clients are receiving the best care possible that is tailored to their needs.
We provide a high level of professionalism that allows for positive interactions with our clientele. Our team will integrate seamlessly with your family and work together in order to ensure the best possible care is being provided to the client. Our team members are unified, and hold up-to-date certifications at all times.
We believe life is a gift. We are committed to creating quality experiences that help our clients enjoy their lives to the fullest. People are at the center of what we do, and the way we provide our services reflects this philosophy. We will build strong relationships while respecting clients’ privacy and values.
We help our clients and their loved ones navigate their health needs in order to create balance in their lives. We will work together to identify their goals and include them in the decision-making process. We will respect their wishes and support them in improving their own quality of life. With consent, we will work with family physicians, specialty doctors, and other healthcare providers to administer the best care possible.
As a small, private company we provide a higher standard of care. Our goal is to keep our clients living safely at home for as long as possible. If our clients are admitted to hospital or a long-term care facility, we can provide additional care to help with this transition. With the proper supports, we believe our clients can achieve a high quality of life, as well as peace of mind.
Our caregivers are highly qualified and passionate about helping our clients retain their independence for as long as possible. We encourage our clients to be physically, mentally, socially and emotionally engaged because we know that leads to a better quality of life.