(905) 539-0309
Our mission is to provide consistent, compassionate care for our clients by elevating and enriching their health and well-being while maintaining their dignity.
About HosPall Private Homecare Inc.
HosPall Private Homecare Inc. is a leading home care provider in King Township and York Region. Our focus is to provide our clients with compassionate and high-quality home care services. Our team of experienced caregivers is committed to delivering personalized care that meets the unique needs of each individual. We are proud to be a member of Home Care Ontario, King Chamber of Commerce, Aurora Chamber of Commerce and Certified Aged Friendly Business, Canadian Home Care Association, and Accreditation Canada. We believe everyone deserves access to quality home care and are committed to making this possible for all who need it.
Michelle Frauley,
Founder/CEO
Michelle Frauley is a highly experienced nurse and Certified Professional Consultant on Aging (CPCA) who has dedicated over three decades to providing quality healthcare. Her experience demonstrates that interactive caregiving promotes the physical, mental, social, and emotional well-being of seniors. Michelle has worked in a variety of settings, including family medicine, palliative and end-of-life care, women’s health, complex long-term care, the operating room, and community nursing. Through her extensive experience, she has learned that quality healthcare is built on a foundation of care and compassion.
Michelle is committed and caring, with an attention to detail that fuels her passion and success. In 2016, she was honored by the International Nurses Association as a Worldwide Leader in Healthcare for her overall achievements with HosPall and her previous role at King City Medical Associates. Clients and families hold Michelle in high regard, and her colleagues have nominated her three times for the Toronto Star Florence Nightingale Award for Ontario nurses.
Michelle enjoys living and working in King Township, finding fulfillment in the relationships she has built and the unique ways she can support her patients. Her passion for seniors and dementia-related care led her to a board position with the York Region Alzheimer Society in 2023. In 2022, she was nominated for Citizen of the Year in the Township of King, and in 2024, for the York Region Portraits of Giving Award. Additionally, she serves as the President of the King Chamber of Commerce.
Outside of her professional commitments, Michelle has a strong interest in hockey and, in 2024, accepted a nomination for the Junior A OHL Rebellion team in King City. She and her business continue to support the King City Food Bank and are eager to get involved with other local charities.
In 2013, Michelle founded HosPall Private Homecare with the belief that she could lead an exceptional team of caregivers to create something remarkable for the residents of King and the surrounding areas. HosPall is a member of Home Care Ontario, the King Chamber of Commerce, Aurora Chamber of Commerce,the Ontario Home Care Association, and Accreditation Canada, and is also registered as an Age-Friendly Business.
The caregivers at HosPall share a commitment to its vision and mission, believing that trust and compassion are integral to hiring a care provider. The team she has built provides caring, dependable assistance and reliability 24 hours a day. Their objective remains unchanged: to provide the highest standard of care to all patients and to focus on enhancing the quality of life for everyone they serve.
In her spare time, Michelle loves to travel with her husband, Bruce, along with family and friends. She is deeply passionate about helping both her local community and those in need abroad during her travels. Michelle truly believes that life is a gift!
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Bruce Frauley,
Chief Operating Officer
Bruce is a graduate of Cornell University with a degree in Business Management and Marketing.
Bruce joined HosPall after spending the last three decades in various sales and marketing roles, honing skills that provide him with the expertise necessary to support and guide our team.
As Chief Operating Officer, Bruce oversees the organization’s daily business activities. In this role, he is responsible for managing human resources, developing and implementing operational plans and ensuring that procedures are followed.
Additionally, Bruce regularly evaluates daily operations and organizational efficiency and makes necessary changes to maximize staff and company productivity.
Bruce enjoys sports, boating, and travel along with a passion to help others in the community.
Erwin Delemos,
Nurse Manager
Erwin Delemos has been a Registered Nurse for two decades. Before becoming a nurse, he built his experience as a live-in personal support worker. His nursing experience has primarily been in family medicine, palliative, and long-term complex care. Erwin was also part of a critical care team, where he gained experience as a flight nurse caring for critically ill patients in an unstable environment.
We are fortunate to have had Erwin as the Senior Nurse Manager for HosPall since 2014. Erwin is passionate about helping others and making a difference in our clients’ lives. Erwin’s other passions include travelling and spending time with his family.
Juliana Machado,
Client Care Coordinator
Juliana Machado graduated as a Registered Nurse in 2006 in Brazil, post-graduate in Emergency and ICU, and MBA in Hospital Management. Juliana moved to Canada in 2018 and had the opportunity to join the Hospall team as a Personal Support Worker and was promoted to Homecare Manager in 2022 and in 2024 promoted to Client Care Coordinator while Juliana completes all her CNO qualifications to embrace being a RN here in Canada. Juliana states:" nursing is the science of knowing how to care, advocate and have therapeutic relationships with her clients. families and team members." In her spare time Juliana loves to spend time outdoors with her daughter.
DR. RHEA UY,
(MEDICAL DIRECTOR)
DR. UY’S PHILOPHY:
“Growing old in AGE is a FACT of life, and growing old with DIGNITY is a basic HUMAN RIGHT. But growing old with GRACE is a CHOICE, and a GIFT we can give to those who once cared for us when they’re no longer able make that choice.
I consider it the greatest of honors to care for those who have walked before us and made possible the life we all enjoy today. Even if those afflicted with dementia become unable to recount what has just happened, short as it may be, they still go through life’s experiences in the PRESENT. AND in those very fleeting moments of the present, we all have the capability to turn their life’s experiences around with power of the simplest of gestures - a smile, a kind word, an honest compliment, a listening ear, a gentle touch or the smallest act of caring – all of which can make the most significant of differences.”
... Read MoreKaren Dubeau
Director of Operations and Innovation
Karen Dubeau brings a dynamic blend of engineering and business expertise to her role as Director of Operations and Innovation at Hospall Private Homecare. As a seasoned entrepreneur and change leader, she is deeply embedded in York Region’s Innovation ecosystem. Karen has successfully forged partnerships with major health organizations and post-secondary institutions and is excited to contribute to Hospall's position at the forefront of innovative care solutions.
Having experienced first-hand the complexities of helping aging family members navigate the healthcare system, Karen became passionate about supporting individuals and families through all stages of life. She was drawn to Hospall by its values-driven leadership, commitment to compassionate care, and strong community support. Karen is committed to advancing Hospall's mission by implementing solutions, processes, and partnerships that set the standard for quality care. She is now pursuing her accreditation as a Certified Professional Consultant on Aging, as well as being appointed as a member of the King Township Age Friendly Steering Committee, working to develop an Age-Friendly Community Action Plan.
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Our Main Goal
We strive always to provide the highest quality of personalized private care for our clients and their family members in the comfort of their homes. We strive to help our clients lead safe, balanced lives and create peace of mind.
We encourage our clients to be physically, mentally, socially, and emotionally engaged. We believe we can help individuals retain better cognitive function, maintain better health, and live independently longer within their homes.
Our Values
Our values serve as a compass for our actions and reflect how we interact with our clients, keeping them at the center of what we do. These values differentiate Hospall from other homecare providers. We believe in:
- Integrity
- Communication
- Professionalism
- Client Centricity
- Balance
- Quality
Integrity
At Hospall, we believe integrity is represented by honesty, sincerity, and strong ethics. Our word is our promise, and our goal is to earn and maintain your trust. Our team is comprised of dedicated, caring individuals that want the best for our clients. We will ensure consistency of caregivers and continuity of care for each of our clients, understanding that adjusting to change is difficult for some.
Do you want your loved one to live independently and safely in their own home for as long as possible?
Our caregivers are highly qualified and passionate about helping our clients retain their independence for as long as possible. We encourage our clients to be physically, mentally, socially and emotionally engaged because we know that leads to a better quality of life.