Why Us

Trusted By

Providing Families with
Peace of Mind

We believe life is a gift. Hospall Private Homecare provides peace of mind to families with the health and care needs of their loved ones in King Township and the surrounding York and Simcoe regions. Our commitment is to maintain open lines of communication within our multi disciplinary team to ensure the care is being provided consistent to the client. Our word is our promise.

Our Mission

Our mission is to provide consistent, compassionate care for our clients by elevating and enriching their health and well-being while maintaining their dignity.

Who We Are

We are a team of registered and certified staff who are passionate about our work and the patient population. Our Hospall team cares for patients like family. We strive to provide consistent, compassionate care for our clients with a focus on elevating and enriching their health, well-being, and general quality of life.

Hospall makes a difference with families – our testimonials provide insight into how our past and present patients and their families feel about our care.

Our Main Goal

Always to provide the highest quality of personalized private care for our clients and their family members in the comfort of their own home. We strive to help our clients lead safe, balanced lives and create peace of mind.
We encourage our clients to be physically, mentally, socially, and emotionally engaged. We believe we can help individuals retain better cognitive function, maintain better health, and live independently longer within their own homes.

Our Mission

Our mission is to provide consistent, compassionate care for our clients by elevating and enriching their health and well-being while maintaining their dignity.

Our Values

Our values serve as a compass for our actions and reflect how we interact with our clients, keeping them at the center of what we do. These values differentiate Hospall from other homecare providers. We believe in:

Integrity

At Hospall, we believe integrity is represented by honesty, sincerity, and strong ethics. Our word is our promise, and our goal is to earn and maintain your trust. Our team is comprised of dedicated, caring individuals that want the best for our clients. We will ensure consistency of caregivers and continuity of care for each of our clients, understanding that adjusting to change is difficult for some.

Communication

We strive to maintain open lines of communication with family, doctors, and friends. We believe that this is an integral part of building and maintaining trust, and ensures our clients are receiving the best care possible that is tailored to their needs.

Professionalism

We provide a high level of professionalism that allows for positive interactions with our clientele. Our team will integrate seamlessly with your family and work together in order to ensure the best possible care is being provided to the client. Our team members are unified, and hold up-to-date certifications at all times.

Client Centricity

We believe life is a gift. We are committed to creating quality experiences that help our clients enjoy their lives to the fullest. People are at the center of what we do, and the way we provide our services reflects this philosophy. We will build strong relationships while respecting clients’ privacy and values.

Balance

We help our clients and their loved ones navigate their health needs in order to create balance in their lives. We will work together to identify their goals and include them in the decision-making process. We will respect their wishes and support them in improving their own quality of life. With consent, we will work with family physicians, specialty doctors, and other healthcare providers to administer the best care possible.

Quality

As a small, private company we provide a higher standard of care. Our goal is to keep our clients living safely at home for as long as possible. If our clients are admitted to hospital or a long-term care facility, we can provide additional care to help with this transition. With the proper supports, we believe our clients can achieve a high quality of life, as well as peace of mind.

Our Team

Michelle Frauley - CEO/Founder

Michelle Frauley, CEO/Founder

Michelle Frauley has over 3 decades of nursing experience, including: family medicine, palliative and end-of-life care, women’s health, complex long-term care, operating room, and community nursing. Her experience has taught her that providing quality healthcare is built from a foundation of care and compassion.

Michelle is committed and caring, someone whose attention to detail fuels her passion and success. In 2016, she received an award from the International Nurses Association as a Worldwide Leader in Healthcare for her overall achievements with Hospall and in her prior position at King City Medical Associates. She is highly respected by clients/families, and colleagues and has been nominated 3 times for the Toronto Star Florence Nightingale Award for Ontario nurses. Michelle is a Certified Professional Consultant on Aging (CPCA).

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Michelle Frauley - CEO/Founder

Erwin Delemos, Homecare Manager

Erwin Delemos has been a Registered Nurse for two decades. Prior to becoming a nurse, he built his experience as a live-in personal support worker. His nursing experience has primarily been in family medicine, palliative, and long-term complex care. Erwin was also part of a critical care team, where he gained experience as a flight nurse caring for critically ill patients in an unstable environment.

We are fortunate to have had Erwin as the Homecare Manager for Hospall since 2014. Erwin has a strong passion for helping others and making a difference in our clients’ lives. Erwin’s other passions include traveling and spending time with his family.

Michelle Frauley - CEO/Founder

Martha Cross, R.N. Home Care Manager

Martha has worked with Service Canada and the Region of Peel. She has worked prior as a Medical Adjudicator for Canada Pension Plan Disability and also as a Program Advisor, Outreach Coordinator for Ontario, and a Business Expertise Seniors Consultant in Strategic Services Branch. Martha has a long standing nursing career with seniors spanning over 25 years including Long Term Care and a Registered Nurse supporting the Adult Day Services Program at the Region of Peel.

Martha has been hired to support our field staff and management team to improve all aspects of care, and communication with our clients and their families.

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Michelle Frauley - CEO/Founder

Bruce Frauley, Director of Operations

Bruce is a Graduate of Cornell University with a degree in Business Management and Marketing.

Bruce joined Hospall after spending the last three decades in various sales and marketing roles, honing skills that provide him the expertise necessary to assist in supporting and guiding our team.

As Director of Operations, Bruce oversees the organization’s daily business activities. In this role he is responsible for managing human resources, developing and implementing operational plans and ensuring that procedures are carried out properly.

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Receive A FREE Custom Care Plan Today

Schedule a strategy call today and receive a FREE personalized homecare plan for you or your loved ones. One of our senior nurses will sit down over the phone or video chat to learn more about your needs. We’ll then map out a plan of action for your safest choice of homecare.

Request A Custom Plan